Ebooks, audiobooks and premium articles (digital products) can not be cancelled or refunded once purchased. You can access them anytime under ‘my account’ as per the product specifications.
Promotional contents like Video trailers , images , posters , reels bundle etc digital downloadable products are not refundable once purchased. You can download them from the given link provided .
Only physical copies (eg paperback, hardcover, other items) can be cancelled of their order and refunded as per our store policy.
Cancellation Policy
You will have to log in to your https://inkdew.com account to cancel.
You can cancel your order within 4 hours of making the order.
Your order amount will be refunded after the cancellation request is processed.
All refunds will be credited to source from which the transaction has taken place.
Time taken to process cancellation request
It will take us 24 hours to process your cancellation request and initiate a refund. We will inform you via email.
In case of any refund delay after we have processed your cancellation, please get in touch with our customer support.
How to cancel your order online
Log in to your https://inkdew.com account.
Click on My Account and choose
My Orders from the Tab menu.
Click on view order button, It’s shows details of the order and click on the corresponding Cancel order button.
Refund Policy
How to make a refund request for delivered product
If you want a refund, email customer support at info@inkdew.com or call +91 6371119094 within 24 hours of delivery.
You can make a refund request if:
Wrong product is delivered to you
Product gets damaged during transit
Product quantity delivered differs from quantity ordered
Replacement product can not be provided on request
Cancellation occurs after the time period of cancellation ie. 4 hours after the order.
You cannot make a refund request if:
Allotted time frame for requesting return elapses ( within 24 hours of delivery of product)
Any product part goes missing after delivery
Defect/damage in product is covered under warranty of manufacturer
Product is damaged due to misuse
There is no photographic evidence of the damage or wrong delivery
Cancellation has occurred after 4 hours of order.
Things to remember before making a refund request
Ensure the product is unused and in original condition
Include invoice, price tags, original packing, and freebies when returning the product
Include images of the product.
Time taken to process refund request
You have to send your original product within 48 hours from the day you make a refund request. We will bear the courier charge.
Refund will take place within 7 business days after your original product has been picked up from the delivery address.
For your cancelled order, refund will happen after the cancellation request is processed.